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The safety and security of your transactions is our top priority
When you buy tickets through our voice response hotline or Internet site, our systems process your transaction and obtain credit card authorization immediately during the call or log-in. As the first company in Hong Kong to be granted permission to conduct business this way, we operate one of the safest systems around. And we continually improve our standards. This updated Internet site makes use of our proven systems as well as a number of important security measures to further protect you:
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Before you can make purchases we ask that you register with us, providing some personal information as well as specifying the credit card information to use for your transactions. Registration improves security in several ways:
- Using your CityLine ID
and password, you need not enter your credit
card information every time you use our
services, reducing the amount of encrypted
information exchanged during (and speeding up!)
each transaction.
- We require your address which will be used
for delivery of merchandise orders and/or prizes
when applicable. This way even if someone knew
your CityLine ID and password (which you should
keep securely), they could not fraudulently
charge your credit card and have goods sent to
them.
- We ask for your daytime telephone number,
and fax number if you have one, so that if we
detect unusual transaction activity or encounter
any problems with your order we are able to
contact you.
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All registration information is sent to our secure computer through a protocol called Secure Sockets Layer (SSL). Part of your web browser, SSL encrypts your data communications with us so they are unreadable in transit over the Internet. For enhanced security, we only support browsers that use SSL 3.0 or higher. In fact, using your credit card on our site is safer than using it at a restaurant or store!
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Once it reaches us, registration information is stored on an isolated computer that is NOT directly connected to the Internet. It sits behind a firewall that ensures your sensitive information is not available to unauthorized computers. The firewall we use exceeds the standards set by the National Computer Security Association, a leading industry authority on Internet security.
Technology is moving forward rapidly and CityLine will continue to implement new and improved security and privacy measures. We'll keep you informed!
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We use the information this site gathers in several ways:
- For security reasons (see above);
- To tailor your web experience and provide
new services and offers that suit your
lifestyle;
- To send you e-mail or correspondence on
upcoming movies, events and products you may be
interested in, grant rewards for frequent
patronage, inform you about site improvements
and new developments;
- For marketing purposes such as determining
effective advertising media, devising promotions
and working with affiliated partners.
For marketing purposes, we may on occasion provide you with certain marketing-related information from our affiliated merchants or companies. However your personal data including credit card details you provided to us will NEVER be disclosed to any third parties. You may request that we do not provide you with any information from our affiliates for marketing purposes by
e-mailing us.
Member Conduct:
You understand that all information ("Content"), whether publicly posted or privately transmitted, is the sole
responsibility of the person from which such Content originated. This means that the author, and
not CityLine, is entirely responsible for the Content that he or she posts via the message boards ("Service").
CityLine does not control the Content posted via the Service and, as such, does not guarantee the accuracy,
integrity or quality of such Content. You understand that by using the Service, you may be exposed to Content
that is offensive, indecent or objectionable. Under no circumstances will CityLine be liable in any way for
any Content, including, but not limited to, any errors or omissions in any Content, or for any loss or damage of
any kind incurred as a result of the use of any Content posted, e-mailed, transmitted or otherwise made available
via the Service.
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