We are committed to serve you better.
You are welcome to contact our Customer Service Centre through the following channels.

For Telephone Bookings

Cityline Telephone Booking Hotline (Movie) +852 2317 6666
Operating hours 24 hours daily
Cityline Telephone Booking Hotline (Event) +852 2111 5333
Operating hours 10:00am – 08:00pm
URBTIX Credit Card Telephone Booking Hotline +852 2111 5999
Operating hours 10:00am – 08:00pm


For Patrons' Enquiries

By Phone

+852 2314 4228

Operating hours: Mon-Sun (including public holiday) 10:00am - 10:00pm

Calls will be connected to a voice mailbox when the lines are busy or after office hours. Please leave your name and phone number; our staff will get back to you during office hours.
By Email cityline@cityline.com.hk


For Venues, Organizers or Presenters

For any parties who want to sell tickets through Cityline, please visit Presenter Area for details.


For Advertising Partners

For any parties who want to advertise via Cityline channels, please visit Advertise with Us for details.

Company Address

Suite 1501, 15/F., Asian House, 1 Hennessy Road, Wanchai, Hong Kong
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