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Terms & Conditions
- Publications & Merchandises are non-refundable.
- Service charge is HK$5 per item.
- Hong Kong International Film Festival is not responsible for lost mail orders due to customers’ submission of invalid or inaccurate mailing address.
- In case of dispute, Cityline (Hong Kong) Ltd. and Hong Kong International Film Festival’s decision shall be final.
- Unit prices in US Dollars are based on current exchange rates and may subject to fluctuations in current exchange rates on the day of purchase.
- Collection Method:
| i. |
For Mail Delivery, you will receive your order in 4-6 weeks. |
| ii. |
For Collection In Person, please print out the email confirmation after the order process as this will act as your invoice.
Publications:
HKIFF staff will inform you of the collection details by phone/ email within 3 working days after you place your order. You should also bring along your email confirmation and credit card to collect your favourite items.
Merchandises:
Buyers can collect items at the following location. You should also bring along your email confirmation and credit card to collect your favourite items.
The HKIFF Society Office (09:30-12:30, 14:00-17:30 Mon-Fri; weekend and Public Holidays closed)
Address: 21/F, Millennium City 3, 370 Kwun Tong Road, Kowloon, Hong Kong
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