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- Publications & Merchandises are non-refundable.
- Service charge is HK$5 per item.
- Hong Kong International Film Festival is not responsible for lost mail orders due to customers’ submission of invalid or inaccurate mailing address.
- In case of dispute, Cityline (Hong Kong) Ltd. and Hong Kong International Film Festival’s decision shall be final.
- Unite prices in US Dollars are based on current exchange rates and may subject to fluctuations in current exchange rates on the day of purchase.
- Collection Method:
| i. |
For Mail Delivery, you will receive your order in 2-4 weeks. HKIFF staff will notify you by email when we ship your order. |
| ii. |
For Collection In Person, please have your invoice number ready. You are advised to print out the email confirmation after the order process as this will act as your invoice. HKIFF staff will inform you of the collection details by phone/ email within 3 working days after you place your order. You should also bring along your credit card to collect your favourite items. |
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